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doctor patient communication, physician patient communication

"I am a Gastroenterologist in private practice.  My practice is quite busy and I perform a large number of endoscopic procedures.  On a weekly basis I have 25 biopsy results to report to patients as well as a large number of lab and X-Ray results.  Patient Results Network has been invaluable in facilitating this communication.  Patients are universally satisfied with this method of reporting results and it saves me 1 to 2 hours per week in phone calls.  I was initially worried that patients would feel a recorded message as being too impersonal.  However when I explain the reporting process upfront, they understand that this is much more efficient than playing “phone tag” to get results.  I recommend Patient Results Network to any physician interested in improving efficiency and patient satisfaction."

doctor patient communication, physician patient communication

Stephen Levinson, M.D.
Digestive Health Consultants
Burbank, CA

 

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