| How It Works - Physician Patient Communication
We Provide a Cost Effective Solution for Doctor Patient Communication
Lab test results create stress on both ends of the telephone line - anxious patients wait for results while doctors scramble to find time for patient result phone calls. PRN’s automated result network offers a physician patient communication solution to this constant challenge.
PRN’s automated patient result messaging system is as easy to use as voicemail. Once doctors or staff members record lab results into the system, patients can access the message 24 hours a day. The system can also be used for referrals as patients can call and hear a message with the date and time of their appointment as well as any other pertinent information.
Why?
Patient Satisfaction Will Increase
PRN’s doctor patient communication solution, the patient result system provides fast, efficient medical follow up at the patient’s convenience. PRN is always “on call” because 65% of message retrieval is done after normal business hours.
System Is Patient Friendly
Your patients are given a card during their office visit with instructions to call PRN after a certain date. Patients dial an 800 number, enter their physician and patient ID numbers and then listen to their message recorded by a member of the practice. Patients also have an option of playing the instructional prompts in Spanish. Physician Patient Communication is that easy.
Saves Time And Increases Efficiency
Providers can make just one phone call to PRN to leave messages for all of their patients. They can record seven test results in about five minutes, compared to a few minutes for each personal call that usually involves conversation unrelated to the test. Some practices estimate the time value of handling a non essential call at $12. Multiply that by the dozens your practice deals with daily and you can see how PRN saves your practice money by putting professional time to more productive use. We can free up approximately 6 hours of office time per physician, another reason why RPN lab result system is indeed an efficient doctor patient communication tool.
No Extra Equipment, Software, Training Or Additional Phone Lines
The only equipment you or your patients need is a touch tone phone for this physician patient communication system. We manage the entire network, it takes mere minutes to learn and our low monthly fee is offset by the significant time savings for your practice.
We Provide Detailed Reports
Various reports are available providing the status of messages recorded as well as retrieved by patients.
WHO USES PRN’s Physician Patient Communication Solutions?
Our nationwide client base includes a variety of specialties from sole practitioners, multi-specialty groups, clinics, college student health centers and various hospital departments all sharing a common goal of communicating more efficiently with their patient population. |
